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About

A site that gets out of the way.

This is a personal journal — a quiet place for photographs, memories, and the occasional thought. The design borrows the calm, literary type of a poetry journal, the smooth motion of a modern product page, and the spare, image-first layout of a photographer's portfolio.

Behind it is a technologist with two decades in quality assurance, IT, and front-end development. Keep scrolling for the full résumé.

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Curriculum Vitae

Isaac McVallentyne

Quality Assurance · IT Support · Front-End Development · Project Management

San Francisco, California · mcvallentyne@isaacxv.com · linkedin.com/in/ivallentyne

Download résumé (PDF)

Summary

Versatile technology professional with over two decades across quality assurance, IT support, front-end development, and project management. Proven record of delivering reliable software, robust IT operations, and well-run projects — both remotely and on-site — for major technology companies and a long roster of freelance clients. Adept at technical troubleshooting, data integrity, and leading cross-functional teams, with a commitment to continuous improvement and giving back to the community.

Experience

Driverless Support Specialist

Cruise (GM)
2023 – 2024
  • Tested, deployed, and validated autonomous-fleet software updates to ensure optimal performance and safety.
  • Collected and verified operation-area map data for vehicle software builds, improving navigation accuracy.
  • Ran automated and manual testing across the development pipeline using tools such as Selenium.
  • Led a team of support engineers and partnered with development to resolve issues and keep fleet operations running smoothly.

Quality Assurance Analyst

Confidential Tech Company
2016 – 2023
  • Ensured the quality and reliability of features in the development pipeline through automated and manual testing.
  • Built comprehensive test plans and test cases; executed scenario-based testing on connected devices.
  • Identified, isolated, documented, regressed, and tracked bugs through to resolution.
  • Supported on-site data-collection projects — setup, verification, troubleshooting, and data integrity.
  • Provided technical support to field and trials teams, applying wireless and networking expertise.
  • Interviewed QA candidates and led test efforts for several key features through release.

IT Support Technician

Confidential Tech Company
2016 – 2018
  • Delivered IT support across multiple sites and launched IT infrastructure for new facilities.
  • Maintained printers, access points, security monitoring, LAN/wireless, and Linux & Windows applications.
  • Enforced security policies and managed inventory, RMA, and enterprise procurement.

Front-End Developer

Apple
2012 – 2013
  • Shipped features across Apple.com for major product launches (iPhone 5/5s/5c, iPad Air/Mini, MacBook Pro).
  • Managed iTunes, QuickTime, Final Cut Pro, and Safari release updates across 110+ countries.
  • Coordinated a team of 8 developers with the design and release-management teams.
  • Maintained multiple content-management systems, retail sites, support docs, and online forms.

Front-End Developer

Friend Finder Inc.
2010 – 2012
  • Built affiliate programs, banner ads, internal web apps, and marketing sites.
  • Implemented responsive design and modern JavaScript; optimized applications for speed and scale.

Project Manager

Belay Development
2006 – 2009
  • Managed production end to end: projects, client support, data-center operations, and vendor negotiation.
  • Consolidated client hardware to reduce costs and strengthen disaster-recovery solutions.

Project Manager & Front-End Developer

Freelance
2000 – Present
  • Delivered web development, e-commerce, and marketing projects with end-to-end training and support.
  • Selected clients: Sizzler, White Sierra, Blue Canoe, Video & Audio Center, Icon Shoes, Medley, FriendFinder, and tz.one.un.org.

Skills

Programming & Web

HTML5, CSS3, JavaScript, jQuery, Python, SEO, CMS, cross-browser compatibility

Systems & Networks

Active Directory, Linux, macOS, iOS, Android, VMware, SCCM, Microsoft Exchange

QA & Data

Selenium, test planning, manual & automated testing, MS SQL, data integrity

IT & Management

Hardware/server deployment, PBX/Asterisk, enterprise procurement, disaster recovery, digital asset management

Leadership

Team leadership, mentoring, cross-functional collaboration, project management

Education

B.S., Computer Information Systems

DeVry University
  • Member, Epsilon Delta Pi Honor Society · Dean's List

Systems Engineering Management

University of California, Riverside

Volunteer & Community

Community Volunteer

100+ hours across Bay Area organizations
  • Heal the Bay · Hands On Bay Area · KEEN San Francisco · American Red Cross · National Park Service (Golden Gate / Alcatraz)
  • Contributed to environmental cleanups, community service projects, adaptive recreation for people with disabilities, disaster-relief support, and park stewardship.
mcvallentyne@isaacxv.com